Reviews

“We would recommend Gast is Koning to everyone! It’s an energetic party that is always ready to help us and contribute to our ideas. The mystery visits provide good insights on our contact with the guests in the stores. This cooperation has taken our hospitality to the next level.”

“I would without a doubt recommend Gast is Koning to companies that not only want to improve their hospitality, but also want to create a culture where hospitality is the main focus. From the very first moment it was clear that Gast is Koning is more than just a Mystery Shopping company. The team behind Gast is Koning radiates enthusiasm and passion and they are committed to building a hospitable culture within teams. What I really appreciate about Gast is Koning is that the team looks beyond the standard solutions and they are truly committed to the success of their clients. This has resulted in concrete improvements in the hospitality within our organization.”

“Gast is Koning works revenue-increasing, you gain a lot of insight on your company. When you motivate your employees and involve them in your store, you get a great team spirit. When you have that vision and put in the energy, Gast is Koning is incredibly important to you. You gain a consistent, good feeling about your company long term.”

“We remain alert through the reports we receive after visits of the Mystery Guest and the according trainings ensure we maintain our hospitality.”

“The training was very energetic, persuasive, and fun! There was an open and active atmosphere. It's a good place for new employees when starting  with us.”

“The detailed reports keep our teams accountable in a way they're enthusiastic about!”

“Bursting with energy, our team love Gast is Koning and their positive energy.”

“The monthly visits and hospitality training on site mean we have an external partner who watches us closely and supports us with hospitality. Excellent.”

“We think it's a brilliant service, and it keeps us on our toes.”

‘’The training was brilliant. Just today I saw a colleague waving at every guest who came in... so the message must have gotten through! Everyone has been refreshed!’’

‘’Our team has learned a lot from the tips and tricks. Everyone feels like a tiger now! We keep laughing at your metaphors. The first reports are already in and it looks like we're getting better scores. Just brilliant!”