At Tanzania Specialist and Africa Safari Trips, we strive every day to give our guests the journey of their dreams. Still, we knew there was room for growth in team development and guest experience.
That’s why we turned to Gast is Koning – and it turned out to be a bull’s-eye!
From the very beginning, it was clear how skilled the Gast is Koning team is at observing. They took the time to truly understand how our organization operates, how our staff interacts with guests, and where the small but essential improvement opportunities lay.
They did all this in a way that was constructive rather than critical.
What really stood out to us was their ability to report clearly and concretely. They didn’t just tell us what could be improved – they also showed us exactly how to achieve those improvements.
No vague advice, but clear insights and action points that helped us move forward immediately.
In addition, Gast is Koning greatly motivated our team. Through inspiring training sessions, practical exercises, and engaging videos, they managed to get everyone excited about working on the improvement areas.
Their enthusiasm was infectious and even won over the skeptics in our team.
Thanks to their guidance, we’ve grown as a company: our guest satisfaction has increased, internal collaboration has become smoother, and our team feels more confident and professional when interacting with guests.
In short: Gast is Koning didn’t just help us – they truly strengthened our company!
We are incredibly grateful for their dedication and can wholeheartedly recommend them to any company looking to grow and improve.
